The Grand Mayan

NUEVO VALLARTA      RIVIERA MAYA     LOS CABOS     PUERTO PEÑASCO     ACAPULCO     JOYÁ by Cirque du Soleil     Cirque du Soleil – Theme Park

Terms and Conditions

Available Weeks:

Weekly reservations are for 8 days and 7 nights. Weeks are available on a first come first serve basis.

Reservations:

All reservations may be made 6 MONTHS in advance. Scheduled arrival/check-in days may be a Friday, Saturday, or Sunday.

Exchanges:

Just tell us when and where you would like to go. Based upon availability.

We do not offer an all inclusive option. Meal plans may be offered.

PAYMENT:

PAYMENT MUST BE MADE IMMEDIATELY UPON NOTIFICATION OF RESERVATION. Payment may be made via Bank Deposit, Bank Wire, Cashier’s Check or Paypal.

FOR DIRECT CREDIT CARD USAGE – Additional Terms and Conditions

1. Credit cards may be used for travel 6 months in advance.
2. There are no refunds for any reservation cancellations paid for with the use of a credit card.

a. Cancellations can only occur up to 45 days prior to arrival. No exceptions.
b. After cancellation. Credit card users have 6 months to rebook and use the new reservation

i. Original credit card reservation charge will be cancelled and a new charge will be authorized for the additional 6 month period.
ii. There are no reservation cancellations on the second charge. No refunds – All sales are final.

DELIVERY:

WRITTEN CONFIRMATION WILL BE EMAILED WITHIN 24 HOURS. THE CHECK IN DOCUMENT
WILL BE EMAILED WITHIN 10 DAYS.

CANCELLATIONS:

WE OFFER NO REFUNDS. ALL CHANGES MADE TO YOUR RESERVATION MUST OCCUR AT LEAST 45 DAYS PRIOR TO TRAVEL DATE. IF YOU ARE NOT ABLE TO TRAVEL ONCE YOU HAVE PAID, YOU HAVE 6 MONTHS FROM DATE OF PAYMENT TO USE YOUR WEEK.

OTHER POLICIES:

ALL CORRESPONDENCE WITH CUSTOMERS WILL BE DONE IN ENGLISH.

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